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BUSINESS & CLIENT SERVICES CONSULTANT:
We are a leading independent IS and IT professional services practice and Europe’s foremost spatial information and systems consultants. The Company takes considerable pride in its reputation for providing highly regarded leading edge professional services to blue chip private sector clients and major public sector organisations. We have a strong values led culture and actively foster a challenging, stimulating and achievements orientated work environment within which our staff can develop and grow. If you believe you are an honest, direct, team spirited, results driven individual that can positively contribute to and enhance the considerable achievements of our existing team, we want to hear from you.
An excellent opportunity has arisen for a Business & Client Services Consultant with outstanding people skills, technical competence and the highest standards of professionalism to join our very successful and motivated Business & Client Services team, based out of the Company’s Manchester office, which is located in Altrincham
The successful candidate must be able to demonstrate abilities in and awareness of:
- Providing support and assistance with commercial documentation, such as proposals and framework agreements
- Co-ordination, follow up and reporting with respect to our Professional Services Review meetings
- Formulating both strategic and tactical marketing blueprints alongside other members of our Business and Client Services Group
- Co-ordinating and executing effective marketing and communications plans, setting objectives and CSFs and KPIs as appropriate
- Supporting the implementation of all marketing activities, monitoring, reporting and ensuring agreed targets and objectives are successfully achieved
- Working with the relevant personnel to ensure that marketing campaigns are of the highest possible standard and that they meet the Company’s exacting requirements
- Assisting with the definition and implementation of a strong, distinctive and highly polished corporate branding strategy for a professional services practice
- Assistance with strategic analysis of the market place and the preparation of market landscape briefings
- Supporting the preparation of business forecasts and plans
- Overseeing/Liaising with public relations –press releases, press briefings and other media
- Producing marketing and management reports, as appropriate
- Critically assessing current process and procedure in support of the Company’s commitment to continual business improvement
Essential attributes:
- Degree educated in a Business related subject (preferably a 1st or a high 2:1)
- Strong copywriting and persuasive writing and creative skills
- Experience in or exposure to marketing websites
- Excellent business writing skills, including document preparation and presentations material to a high professional standard
- Superb interpersonal and communications skills
- A smart polished and professional appearance, a positive personality, and a “can do” attitude
- Ability to remain calm and confident, responding logically and decisively in pressured situations
- Thoroughness and a meticulous attention to detail
- Flexibility, enthusiasm and strong self motivation
- Sound professional and personal judgment
- Strong professional discipline – work prioritisation, organisation and time management skills
- High computer competence (Microsoft Office)
Other Highly Desirable Skills and Experience:
- Experience of working within a disciplined, high caliber, results-orientated professional services organization
- Clear understanding of the technical and business issues of implementing of enterprise level IT solutions
- Experience of presenting and profiling corporate capabilities and project successes
- Relationship Management
If you have the drive, commitment and skills to both own and develop this challenging and key role, then this is a genuine opportunity to work alongside career minded colleagues who will actively support and encourage your own professional development, helping you realize your full potential.
Please write to us enclosing your CV and a covering letter explaining your suitability for the role and why you want to work for Informed Solutions. Address your application to Emma McGrail, Corporate Administration Services Group, Informed Solutions, The Old Bank, Old Market Place, Altrincham, Cheshire, WA14 4PA or e-mail cvs@informed.com.
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