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Remote User Reseach SM V4
Blog

Remote User Research In An Online World

In such challenging times, we believe the collective and growing challenge to engage, understand, collaborate with and serve citizens, communities, businesses and government in crisis situations (e.g. COVID-19 pandemic, bush fires, droughts, floods and other disasters) is one that is best met through digital service innovation. Richard Phillips, Lead UCD Practitioner at Informed Solutions discusses user research in an increasingly online world.
Remote Working SM
Blog

Evolving and adapting to remote working - a consultants' story

Those businesses and organisations that are struggling through the current crisis have had to design, develop and execute remote working systems and practices overnight. This short article is intended to provide those working through these strange times with a view on evolving and adapting to working in a fully remote setting. Informed’s Head of Talent, Nick Chadwick speaks to Richard Phillips, a Lead UCD Practitioner about his experience.
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