InformedCONSULT© manages complex customer interactions online and streamlines the processes supporting them.
By providing a configurable digital platform that can be securely hosted on the Cloud or on your own estate, InformedCONSULT© can easily be tailored to meet the specific needs of your business and customers, whilst seamlessly integrating with existing IT systems.
InformedCONSULT© solves your digital transformation challenges. It digitises and transforms your operations; your mail room, call centre and online channel, creating a single integrated digital workflow.
In doing so, it improves business efficiency, enables a step change in customer experience and engagement, and reduces costs.
InformedCONSULT© is a market leader due to it's unique combination of open architecture, flexible IT platform and business change methods.
Designed from the ground up to be secure, open and flexible, it epitomises business change and IT working in harmony, ensuring organisations can realise and evidence the benefits they expect.