InformedDECISION™ is the secure, scalable, cloud-native, AI and geospatial-enabled, modular platform that transforms how your organisation captures applications, manages cases, and makes evidence-based decisions.
InformedDECISION™ transforms every stage of your casework journey; from application to outcome, helping your organisation make better decisions, faster.
Designed for human-in-the-loop governance, InformedDECISION™ integrates with your existing systems and data, so your teams can manage demand, focus expertise where it matters most, and evidence how decisions are reached.
As a comprehensive platform, InformedDECISION™ brings together three powerful core capability modules:
AI-assisted knowledge and summarisation surface the most relevant guidance, evidence, and similar past cases quickly, helping experts review complex cases with confidence and support clearer, more auditable and evidence-based decisions.
Configurable workflows, prioritisation, routing, and automation help teams progress cases efficiently. Application summaries, risk indicators, and built-in SLA management highlight what matters most – reducing backlogs, improving consistency, and ensuring the right work reaches the right people at the right time.
Guided forms with validation, dynamic lookups and workflows, contextual help, and structured data capture – including location information – reduce incomplete submissions and avoidable rework, improving accuracy and applicant experience.
Case officers can process applications faster and more consistently, supporting the full lifecycle of consents, statutory consultations and regulatory advice across Scotland’s Sites of Special Scientific Interest and other protected areas.
By automating triage, case summarisation and information collation, InformedDECISION™ enables NatureScot’s experts to focus on complex cases and strategic environmental priorities.
InformedDECISION™ has been deployed nationally and was recognised at the 2024 Scottish Planning Innovation Awards, winning the Digital Category Award for innovation in geospatial case management and planning technology.
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Interested in finding out more about the powerful capabilities of the platform? Request a brochure or meeting with a member of the team here.
