Informed Solutions is a trusted and proven provider of Digital, Data, and AI solutions for healthcare.
We specialise in preparing, managing, and analysing complex patient data, integrating healthcare systems via interoperability standards and delivering connected digital services, enabling the workforce to prioritise patient care.
Putting patients and clinicians at the heart of digital service design, we use a collaborative and ethical approach to AI and machine learning to predict and prevent illness and disease.
United Kingdom Health Security Agency (UKHSA)
Strategic Digital Health Protection
Providing strategic advice and specialist digital expertise to support UKHSA’s transition from pandemic response to an enduring health protection service. Working across multiple programmes, we have helped shape digital capabilities that strengthen preparedness for infectious diseases, antimicrobial resistance, climate-related health risks and other emerging public health threats.
Our work has contributed to the development of scalable, pathogen-agnostic platforms and services that improve resilience, support rapid response and enable a more coordinated approach to protecting the nation’s health.
United Kingdom Health Security Agency (UKHSA)
Surge Response Service (SRS) Programme
Delivered the first production-ready release of UKHSA’s national Surge Response Service, a scalable and configurable platform designed to strengthen the UK’s preparedness for infectious disease and environmental health threats. Working within a multi-supplier delivery model, we provided specialist technical leadership and client-side expertise to help establish resilient digital foundations for national surge response.
The programme is enabling a shift from bespoke, people-intensive responses to flexible, pathogen-agnostic capabilities that can be rapidly activated and adapted as threats evolve, improving operational readiness and supporting a more effective national health protection service.
National Institute for Health and Care Excellence (NICE)
UK PharmaScan 2.0
A strategic Discovery to support the modernisation of UK PharmaScan, the UK’s primary horizon-scanning service for identifying new medicines, formulations and indications. Working with NICE and stakeholders across government, healthcare and the pharmaceutical industry, we explored opportunities to enhance the service’s content, functionality and future operating model.
The work established a clear vision and delivery roadmap for a modern, scalable horizon-scanning platform, improving the quality and accessibility of intelligence on new medicines. This will help the NHS plan more effectively for the introduction of innovative treatments and support faster patient access to effective new therapies.
Medicines and Healthcare products Regulatory Agency (MHRA)
Accelerating Clinical Trials Through AI Innovation
A world-first AI initiative to support the assessment of clinical trial applications. Faced with growing volumes of complex submissions and increasing demands on specialist reviewers, MHRA worked with Informed Solutions to apply AI and automation to key stages of the Clinical Trial Authorisation (CTA) process.
Through the design and implementation of AI-enabled assessment capabilities, intelligent automation and cloud-based digital services, the programme is improving the efficiency, consistency and scalability of clinical trial reviews. By helping accelerate the approval of clinical trials, the initiative supports faster access to innovative medicines and vaccines while reinforcing the UK’s leadership in the responsible and ethical adoption of AI within healthcare regulation.
Claire Harrison, Chief Digital and Technology Officer, MHRA
“We’ve been incredibly impressed with the work and the value that’s already been delivered in such a short timeframe. By combining Data Science expertise with a user-centric approach and an absolute focus on business benefits, the Informed team has built a really effective and collaborative relationship with experts from our Clinical Trials, Digital and Engineering teams. The work has helped us understand the ‘art of the possible’ and built trust and enthusiasm for a transformational solution. Whilst so many AI Proofs of Concept never transition into live operations, Informed’s approach has identified and tackled blockers up front, giving us a clear path to live and confidence in the benefits that can be achieved.”
Department of Health and Social Care (DHSC)
Understanding Data Challenges in Adult Social Care
A Discovery project exploring the experiences of Adult Social Care home care providers and the challenges associated with collecting, managing and reporting data across a complex and highly regulated sector.
Using large-scale qualitative research and insight analysis, we identified key user needs, operational pressures and barriers affecting data quality and consistency. The resulting evidence base, user journeys and insight toolkit provided DHSC with a deeper understanding of provider experiences and opportunities to improve how data is collected, shared and used across Adult Social Care.
Medicines and Healthcare products Regulatory Agency (MHRA)
Yellow Card Programme
Developing and optimising digital services for citizens to report suspected side effects of medicines, vaccines, e-cigarettes, medical device incidents, defective or falsified (fake) products to ensure safe and effective use.
NHS England - Learning from Patient Safety Events (LFPSE)
Informed Solutions worked alongside NHS England and NHS Improvement (NHSEI) to deliver the LFPSE digital service that uses data analytics and artificial intelligence (AI) to support better learning from patient safety incidents.
The service manages over 2m incidents per year, integrates data from 8,000 NHS health and social care providers and connects to hundreds of local risk management systems, and has added an equivalent 400 expert person hours to patient safety data analysis efforts.
Care Quality Commission (CQC)
Critical digital service designed to transform how health and social care providers register and are vetted to provide front-line patient services.
It delivers an outstanding online experience rated as excellent by 90% of users.
Informed Solutions and The UK Health Security Agency
Talk to Us
To find our more or to have a chat about our healthcare services, we’d be delighted to speak with you.