Digital technology is reshaping the public safety and defence landscape. As threats from crime, emergencies, and national security become more numerous and complex, organisations must innovate at pace and use technology and data more effectively to protect citizens and infrastructure, values, and interests from constantly evolving risks and threats.

As a trusted Sovereign innovation partner, we enable organisations operating in the most demanding mission critical environments to transform with confidence.

Our digital transformation expertise spans cloud platforms, legacy systems modernisation, systems and data integration, secure data sharing and interoperability, user-centred design, data science, and Artificial Intelligence. We combine these capabilities to deliver secure national-scale digital services and solutions that provide actionable insights and improve decision-making in the most complex and challenging settings.

Beyond transformation, we help our clients to build enduring capability. By working collaboratively and in partnership with our clients, we help them to build sustainable in-house expertise, leaving them stronger, more independent, and better equipped to meet the evolving demands of public safety and defence.

British Police Officer on a stationary Motorbike

National Police Coordination Centre (NPoCC)

Intelligence-led policing: A data integration and digital mutual aid platform that integrates nine regions and 46 police forces, providing superior operational emergency incident preparedness and response.

Scene of incident is cordoned off with red and white tape, reading ‘fire’. Out of focus in the background are three firefighters, two fire engine appliances and smoke billowing through the air.

Home Office Fire and Rescue Services

The Fire Incident Reporting System integrates data from over 50 Fire Rescue Services. Text and geospatial analysis identifies incident patterns, such as high risk appliances. With every Fire 999 call logged, the system has 20k active users and has processed 238m transactions, managing over 2.5m incidents since 2017. Fire-related casualties have been reduced by 30% over this period.

COP26

Policing COP26

Informed Solutions, NPoCC, and Police Scotland proved that Agile and DevOps delivery techniques within UK policing can rapidly and strategically deliver innovation, adaptability, responsiveness, and resilience for globally significant events. The Mercury digital mutual aid platform allowed full data-driven event management and logistics planning for 15,000 officers and assets over eight days, supporting 120k+ individual deployments to effectively police this significant global event.

A Giant Mechanical Bull

Policing the 2022 Commonwealth Games

Informed Solutions, NPoCC, and West Midlands Police ensured the successful digital planning. coordination, and complete logistical management of police resources for the 2022 Commonwealth Games in Birmingham. There was a successful global event coordination between 46 international police forces, with full data driven event management for 4,700 police officers and 1,500 mutual aid requests between collaborating forces, totalling 22,000 ‘police day’ deployments.

Criminal Injuries Compensation Authority / AWS

Criminal Injuries Compensation Authority (CICA)

Informed Solutions worked collaboratively with the Ministry of Justice’s technical teams to successfully and securely migrate the Criminal Injuries Compensation Authority’s (CICA) document management capability to the cloud, replacing a legacy on-premise COTS product with a re-architected, more cost effective and supportable cloud-native solution. Through the adoption of an agile approach to delivery, underpinned by DevOps best practice, including continuous deployment and integration, to automate the deployment and configuration of all AWS services, 3.7 million documents were securely migrated.

Digital and Data-Led Policing

Managing resources, assets, and capabilities for effective policing across the UK

Consulting

Talk to Us

To find out more about our work in public safety and defence speak to one of our experts.