Informed Solutions strengthens long-term investment in Malaysia with Malaysia Digital Status

Informed Solutions has been awarded Malaysia Digital (MD) Status, reinforcing the company’s long-term commitment to supporting Malaysia’s digital ambitions and contributing to sustainable economic growth, innovation and prosperity across Malaysia and the wider ASEAN region.

Granted by the Malaysia Digital Economy Corporation (MDEC), MD Status recognises organisations that contribute to the growth of Malaysia’s digital economy and provides a framework to support investment, innovation and the development of high-value digital capabilities.

The award marks another significant milestone in Informed Solutions’ presence in Malaysia and reflects a clear strategic direction: investing in trusted relationships, local capability and responsible Digital, Data and AI innovation that creates lasting social and economic value.

High-Impact, Trust-Based Innovation

Informed Solutions works alongside governments and highly regulated organisations to solve complex and nationally important challenges, particularly where trust, performance and resilience matter.

Earlier this year, Informed became one of a handful of organisations to achieve ISO/IEC 42001 certification, the world’s first international standard for Artificial Intelligence Management Systems. The certification provides independent assurance of an approach developed through years of responsible AI innovation and delivery.

That approach is already being applied in complex, nationally important and safety-critical environments, including:

• Healthcare and patient safety: improving patient safety across more than 8,000 NHS care settings through trusted data, AI and analytics.
• Medicines and clinical trials: helping the Medicines and Healthcare products Regulatory Agency accelerate clinical trial assessment and strengthen the responsible use of AI in a highly regulated environment.
• Environmental intelligence: helping NatureScot protect biodiversity and use data and AI to support faster, better-informed environmental decisions.
• Policing performance: supporting HMICFRS with AI-enabled insight to identify emerging performance risks and enable earlier intervention.
• National health resilience: working with the UK Health Security Agency to help shape AI governance and build the foundations for responsible, scalable adoption.

From healthcare and environmental sustainability to public safety, infrastructure and economic development, these are very different challenges, but they share an important principle that innovation creates lasting value only when people can trust how technology is designed, governed and used.

Across the board, Informed’s purpose remains constant – to use technology to help build a smarter, safer, cleaner and healthier world.

Investing in Malaysia’s success

That same philosophy underpins Informed Solutions’ approach in Malaysia.

Informed Solutions believes that long-term success comes from investing in the prosperity of the markets in which it operates. This means sharing international experience and expertise with Malaysia, while investing in Malaysian capability, relationships and innovation to create mutual, long-term value.

By working collaboratively with government, academia, industry and the wider innovation ecosystem, Informed will strengthen national capability, support responsible innovation and contribute to the conditions for sustainable economic growth.

The company has developed strong relationships across Malaysia’s digital ecosystem, engaging and collaborating with organisations including MDEC, MyDIGITAL, AI Malaysia, the Malaysia Centre for the Fourth Industrial Revolution (MYCentre4IR) and Universiti Teknologi Malaysia. These relationships are creating opportunities to share expertise, develop capability and explore how trusted Digital, Data and AI innovation can support priorities including healthcare, environmental resilience and place-based economic development.

The MD Status award comes at an important moment for Malaysia’s digital economy. As the country accelerates delivery of its AI Nation 2030 ambitions, and with the recent transition of the National AI Office to AI Malaysia Berhad, the focus is increasingly shifting from digital ambition to practical implementation, trusted AI adoption and long-term capability building.

These are areas where Informed Solutions has extensive international experience, helping governments and highly regulated organisations adopt Digital, Data and AI safely, responsibly, and at scale.

Seth Finegan, UK CEO of Informed Solutions, said:

“Receiving Malaysia Digital Status is an important milestone in our long-term commitment to Malaysia.

We believe our success is intrinsically linked to the success of the countries in which we work. That means investing for the long term, building trusted relationships and helping create the conditions for sustainable economic growth, stronger public services and greater resilience.

Malaysia has set out one of the world’s most ambitious visions for trusted AI through AI Nation 2030. As the country enters this next phase, we see tremendous opportunities to combine international experience with Malaysian leadership and expertise to help turn that vision into practical, high-impact outcomes for government, industry and citizens.

Technology should never be an end in itself. Its real value lies in the positive difference it makes to people’s lives, helping create a smarter, safer, cleaner and healthier future, while strengthening the prosperity and resilience of the communities we serve.”

G. Saravanan, Chief Transformation Director, Malaysia & ASEAN, Informed Solutions, added:

“The future of AI will not be defined by technology alone. It will be defined by the capabilities we build in people and organisations.

Malaysia has an extraordinary opportunity to develop not only world-class digital infrastructure, but world-class digital capability. By sharing international experience while developing local expertise, we can help create the confidence, leadership and practical skills needed to realise Malaysia’s AI Nation 2030 ambitions.

That is the contribution we want to make, helping build capability that remains long after individual projects have been delivered.”

MD Status marks a further step in Informed Solutions’ long-term commitment to Malaysia. Working alongside Malaysian partners, the company will continue investing in local talent and capability, combining international experience with Malaysian expertise to deliver stronger public services, support sustainable growth and create lasting value together.