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Configurable service management and continuous improvement for your digital services.

What we offer

What We offer

We offer you a service management architecture that is tailored to provide the type and level of support your operations require and that adapts easily to any changes within your business.

We continually invest in upskilling our people, so you can be confident about the standard of advice and professionalism.  InformedSERVICE© is a global 24/7 Service Integration and Management solution underpinned by our PRISM platform which is secure, fully configurable, elastic and scales globally.  Whatever your support or service management needs, we can deliver these seamlessly on a modern digital platform.

OurSolutions

Our Solutions

We work with you to co-design the best type and level of support service and ensure that it adapts quickly and cost efficiently to changes in your business environment. 

Our experts help you deliver a responsive and control effective service management solution, using the latest WebOps, DevOps and WebChat techniques where required. InformedSERVICE© is supported by highly trained, expert teams that understand the need to adapt to evolving business and user needs and shifting priorities.  The platform incorporates advanced monitoring and analytics tools to gather metrics and insights.  This information can help inform decision making, automate processes and prioritise service improvements.

Trusted Partners

Trusted Partner

InformedSERVICE© is underpinned by leading methods and a thoroughly modern digital platform but the standards of expertise and professionalism are shaped by our 25 years’ experience of providing highly responsive business and technical support.

We use a proven, scalable and tailorable service architecture that integrates seamlessly into your business environment and any open standards based tools that you may wish to use.

Clients

Our clients include government departments, national agencies and global private sector corporates.  

InformedSERVICE© provides the operational support and continual service improvement framework that underpins digital solutions across the telecommunications, emergency services, energy, health and central and state government bodies.

Contact Us

For further information please contact us. We look forward to hearing from you.

Contact Us
@InformedTweet “To use data more effectively we need greater data interoperability, accessibility and discoverability combined wit… https://t.co/lCwecqEovS
@InformedTweet The #InternetOfThings is becoming the Internet of Places… Our UK CEO and GIS specialist Seth Finegan shared a st… https://t.co/PQrdCrPlcm
@InformedTweet Congratulations to this years’ Masters of Science in GIS @EdinburghUni! It was a privilege to attend the… https://t.co/Vgwo1TwSZx
@InformedTweet How does one of the world’s largest energy producers stay ahead of its peers? By maintaining excellence in core dis… https://t.co/IwRiflxave
@InformedTweet Informed Solutions’ Global CEO, @ElizabethTVega , has been nominated for no less than 3 categories in the… https://t.co/d7UZhnqt8W
@InformedTweet The next wave in Digital Transformation is #AI and #Innovation… Join us at the @DigiLeaders Salon December 12, expl… https://t.co/vfXPooqOM3
@InformedTweet A thought-provoking day with inspiring speakers and exciting insights into #Innovation in the Public Sector... Than… https://t.co/6cvkxEgeOm
@InformedTweet Driving STEM educational from the age of 11 is the key to a healthy digital economy in the future - insightful disc… https://t.co/M4lXExuIOa
@InformedTweet Great to hear MP Oliver Dowden discuss governmental strategies for driving innovation in the public sector and impl… https://t.co/2gq64KVcT5
@InformedTweet As #GI enthusiasts and experts we're saving the date for the @AGIScotland event... We're always delighted to partic… https://t.co/d4p9C9A2KJ
@InformedTweet With expertise in #GIS and #GovTech, we’re excited to be attending the @DigitalLeaders Public Sector Innovation Con… https://t.co/D4KEZlqR0E
@InformedTweet Opportunities to upskill & improve capability are essential in an increasingly digital workplace. Our global skills… https://t.co/WxVivjRny9
@InformedTweet One week to go until @NorthernPowerWomen’s Futures festival in #Manchester, exploring exciting upcoming projects fo… https://t.co/5dQCagpV0I
@InformedTweet “Scaleups remain ambitious, confident to scale further, highly innovative, and global.” – Insightful and exciting c… https://t.co/XzKVTRYmnp
@InformedTweet Thank you for insightful, thought provoking and fun #GeoCom18 well done to all those involved pic.twitter.com/jqPZXcNLhn
@InformedTweet And the 4th and final session of the day kicks off with Shan He from Uber #GeoCom18 pic.twitter.com/lKxIE2S6cb
@InformedTweet Great to see colleague and Geospatial Information Systems guru @lizstutchbury chairing the Puzzle Piece sessions at… https://t.co/FU3PruUOWR
@InformedTweet Surprise speaker Oliver Dowden discussing the importance of harnessing the power of location data to drive innovati… https://t.co/vewcGEE4b5
@InformedTweet Session 1 is underway! Great intro from AGI chair Abi Page @abi_edin and now William Priest, Geospatial Commission… https://t.co/5bkM8OPalo
@InformedTweet How do you prove you’re expert digital innovators? We achieved THE benchmark for business performance: the Queen’s… https://t.co/qxvvFYF8ng
@InformedTweet Excited to attend the Healthcare Digital Tech Conference next Tuesday, and to share our transformational work at… https://t.co/F1DhvjTZRm
@InformedTweet It's been so good to meet so many enthusiastic people today @LeedsUniCareers ! Come and join us in the last half ho… https://t.co/AfIAGXoI3q
@InformedTweet Having great talks at the #UoLCareersFair about our fantastic placement student and graduate opportunities. Join us… https://t.co/FPloMFdldZ
@InformedTweet Great discussion on innovation in govtech with Minister Oliver Dowden and @GDSTeam at @techUK this morning. We need… https://t.co/FuN7brIv5j
@InformedTweet Very proud to be supporting #WearItPink day at our office in Altrincham . Thank you to our team for getting involve… https://t.co/lQP7aLE1k2
@InformedTweet Congratulations to Simone Roche, Founder and CEO of @NorthernPowerWomen, who has been listed in the FT's list of ex… https://t.co/ZPQR4FFdBn
@InformedTweet Fantastic talk discussing how the future of tech and investment in new skills can #supercharge18 the Northern econo… https://t.co/DN8wXyqLb0
@InformedTweet Looking forward to the start of #Supercharging18 with @techUK pic.twitter.com/5lC1eVpltA
@InformedTweet Our Global CEO @ElizabethTVega is looking forward to participating in the expert Panel Discussion: 'What does this… https://t.co/GnGUyjPPZ4
@InformedTweet Tech is boosting productivity in new areas: we are looking forward to sharing our experience of digital transformat… https://t.co/Q0Q1vDicNm
@InformedTweet Looking forward to the start of the first GOV Design Manchester meetup #govdesign #gds pic.twitter.com/QBXhNkInuS
@InformedTweet Fantastic evening at the Altrincham and Sale Chamber of Commerce Awards dinner last night. Brilliant event and deli… https://t.co/1e7YOEnui5
@InformedTweet Great experience working with the Shell Geomatics community today in Rijswijk and the global teams who joined via v… https://t.co/oxzKkEoqoV
@InformedTweet We are celebrating Ada Lovelace, whose 1842 article describing the 'Analytical Engine' included insights into the p… https://t.co/4VX5PmnA9O
@InformedTweet We're excited to be attending the UNSW Diversity Showcase today! #UNSWDS18 pic.twitter.com/KaTpG5nTDP

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