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Configurable service management and continuous improvement for your digital services.

What we offer

What We offer

We offer you a service management architecture that is tailored to provide the type and level of support your operations require and that adapts easily to any changes within your business.

We continually invest in upskilling our people, so you can be confident about the standard of advice and professionalism.  InformedSERVICE© is a global 24/7 Service Integration and Management solution underpinned by our PRISM platform which is secure, fully configurable, elastic and scales globally.  Whatever your support or service management needs, we can deliver these seamlessly on a modern digital platform.

OurSolutions

Our Solutions

We work with you to co-design the best type and level of support service and ensure that it adapts quickly and cost efficiently to changes in your business environment. 

Our experts help you deliver a responsive and control effective service management solution, using the latest WebOps, DevOps and WebChat techniques where required. InformedSERVICE© is supported by highly trained, expert teams that understand the need to adapt to evolving business and user needs and shifting priorities.  The platform incorporates advanced monitoring and analytics tools to gather metrics and insights.  This information can help inform decision making, automate processes and prioritise service improvements.

Trusted Partners

Trusted Partner

InformedSERVICE© is underpinned by leading methods and a thoroughly modern digital platform but the standards of expertise and professionalism are shaped by our 25 years’ experience of providing highly responsive business and technical support.

We use a proven, scalable and tailorable service architecture that integrates seamlessly into your business environment and any open standards based tools that you may wish to use.

Clients

Our clients include government departments, national agencies and global private sector corporates.  

InformedSERVICE© provides the operational support and continual service improvement framework that underpins digital solutions across the telecommunications, emergency services, energy, health and central and state government bodies.

Contact Us

For further information please contact us. We look forward to hearing from you.

Contact Us
@InformedTweet Delighted to be attending #CHOGM2018. Really high level of debate and great to see so many people coming together t… https://t.co/EZSWlCcito
@InformedTweet Democracy needs to change & evolve to meet the needs of our time. This is a fantastic example of how digital democr… https://t.co/lp7OXiaaT1
@InformedTweet Pleased to attend last week's rountable discussion on trading in the Commonwealth and very much enjoying the start… https://t.co/kSqZBzpEBB
@InformedTweet Our Finance Director David Menon is a finalist for this year's private company SME FD of the Year Award!… https://t.co/bV8gWjajV1
@InformedTweet Policy makers took 100 years to respond to the skills challenge of the last Industrial Revolution by introducing un… https://t.co/JB575bWsq5
@InformedTweet Great debate & fantastic to meet so many good companies! #ExportingisGREAT https://t.co/b1kH9DlomL
@InformedTweet Excellent discussion with Baroness Fairhead today at @ManUtd on exports & the Government's Industrial Strategy. Tha… https://t.co/zIq7ylSUYw
@InformedTweet Our new website has lots of information about our history and achievements over the last 25-years. Check out our ti… https://t.co/gFAn7p7nUU
@InformedTweet As well as announcing changes to government procurement rules yesterday, we were delighted that Cabinet Office mini… https://t.co/GcNK5MhAqI
@InformedTweet Delighted to welcome Cabinet Office Minister Oliver Dowden to our offices today for important #SME procurement disc… https://t.co/rZAG9wPORq
@InformedTweet Please do check out our new website. It was launched today by Cabinet Office Minister Oliver Dowden pic.twitter.com/7bCFszzJsF
@InformedTweet Our new website is now live! Please do check it out https://t.co/1ZP0EYRGGH pic.twitter.com/lczhUN7BoY
@InformedTweet With Government announcing new measures to 'level the playing field' for #SMEs today, check out our CEO Elizabeth V… https://t.co/Jb33IGzFc1
@InformedTweet We need real conversations to challenge prejudice in the tech industry #techdiversity https://t.co/WevopN5BcX pic.twitter.com/GOMSFihgbJ
@InformedTweet Delighted that our Finance & Commercial Director David Menon has been shortlisted for the Private Company FD of th… https://t.co/VkCRDMc9fb
@InformedTweet Adding the final touches to our new website #comingsoon pic.twitter.com/y3smwRmlPL
@InformedTweet We're thrilled to be on the shortlist! 🙌https://t.co/IYkidefMr77
@InformedTweet Nice to be included as a 2018 #NPHExportChamp. In with some great company #Exportingisgreat pic.twitter.com/Z3wHynnuTT
@InformedTweet Thrilled to be on the shortlist for the @GovNewsDirect #paperlessawards for Best Use of a Digital Solution! pic.twitter.com/4Lgf9rfRXf
@InformedTweet Earlier this year we won an iTnews Benchmark Award for the pioneering environmental data portal delivered by New So… https://t.co/1g1GFoelvq
@InformedTweet Report on yesterday's @AIIA_ICT #Jobsofthefuture summit where our CEO Elizabeth Vega called for a much higher level… https://t.co/v4CefZq44K
@InformedTweet Delighted to see our CEO Elizabeth Vega here. There's lots of great women in tech in Manchester & we need more to j… https://t.co/wVkQXRdWMV

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