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Configurable service management and continuous improvement for your digital services.

What we offer

What We offer

We offer you a service management architecture that is tailored to provide the type and level of support your operations require and that adapts easily to any changes within your business.

We continually invest in upskilling our people, so you can be confident about the standard of advice and professionalism.  InformedSERVICE© is a global 24/7 Service Integration and Management solution underpinned by our PRISM platform which is secure, fully configurable, elastic and scales globally.  Whatever your support or service management needs, we can deliver these seamlessly on a modern digital platform.

OurSolutions

Our Solutions

We work with you to co-design the best type and level of support service and ensure that it adapts quickly and cost efficiently to changes in your business environment. 

Our experts help you deliver a responsive and control effective service management solution, using the latest WebOps, DevOps and WebChat techniques where required. InformedSERVICE© is supported by highly trained, expert teams that understand the need to adapt to evolving business and user needs and shifting priorities.  The platform incorporates advanced monitoring and analytics tools to gather metrics and insights.  This information can help inform decision making, automate processes and prioritise service improvements.

Trusted Partners

Trusted Partner

InformedSERVICE© is underpinned by leading methods and a thoroughly modern digital platform but the standards of expertise and professionalism are shaped by our 25 years’ experience of providing highly responsive business and technical support.

We use a proven, scalable and tailorable service architecture that integrates seamlessly into your business environment and any open standards based tools that you may wish to use.

Clients

Our clients include government departments, national agencies and global private sector corporates.  

InformedSERVICE© provides the operational support and continual service improvement framework that underpins digital solutions across the telecommunications, emergency services, energy, health and central and state government bodies.

Contact Us

For further information please contact us. We look forward to hearing from you.

Contact Us
@InformedTweet And a big shout out to @openstreetmap from our Chairman @jsainformed who was thrilled and impressed with colleagues… https://t.co/DPJSAvYZlA
@InformedTweet Maps are so often taken for granted. Until an area is hit by a crisis. Find out how our staff helped Médecins sans… https://t.co/m5B6h2r1hS
@InformedTweet Informed Solutions’ Group CEO, @ElizabethTVega, addresses Digital Leaders as finalists for this year’s Digital 100… https://t.co/iQP2RDveaK
@InformedTweet Mapathon complete! 15 people, 2 hours, 1558 buildings across 62 squares. Well done everyone! pic.twitter.com/ntKI12GObZ
@InformedTweet Starting of the #mapathon with @richpphillips giving an overview of the area we will be digitising for @MSF_uk and… https://t.co/OVzEPiOEVS
@InformedTweet Social Value: SMEs make your voice heard! Join our Group CEO @ElizabethTVega and other SME leaders in responding to… https://t.co/zgjDc0agJb
@InformedTweet Professional problem solvers: great example of how we help government digital services to transform at… https://t.co/XqIpCF7AFL
@InformedTweet Huge congratulations & respect to @AdrienneKelbie on winning Award for Transformational Leadership at the… https://t.co/ugOjH0GkmX
@InformedTweet Congratulations to @AdrienneKelbie transformational leader #NPWAwards, proud to be working with you #WeCanhttps://t.co/Tf9vrF6zXx
@InformedTweet Thanks to Viktoria & @AdrienneKelbie for joining us to celebrate at the #NPWAwards Dinner. Inspirational women. https://t.co/9fjrLtQbj5
@InformedTweet Delighted to be among friends & with great clients from Office for Nuclear Regulation at the #NPWawards tonight pic.twitter.com/2s7NZqg7vS
@InformedTweet Looking forward to a great evening with @NorthPowerWomen Awards winners & other inspiring NW women. pic.twitter.com/Sqo22JrMYP
@InformedTweet Thrilled to see the amount of interest into computer science at the @LoretoSixth careers networking event… https://t.co/8TVmVkkSIE
@InformedTweet Delighted and proud that our work with @LucieNHSSafety and the dedicated Patient Safety Team at NHSI has been high… https://t.co/hBss0Y11S6
@InformedTweet Celebrating #internationalwomensday2019 today at Informed Solutions - in particular the amazing women in our own co… https://t.co/nc4co09Mx3
@InformedTweet 4 inspiring women in the early years of their geospatial careers, challenging our industry to keep progressing… https://t.co/qp3IyJ1xQe
@InformedTweet Denise McKenzie @SpatialRed welcoming us to #WomenInGeospatial breakfast for #IWD2019, looking forward to seeing ou… https://t.co/6aTfupLjhK
@InformedTweet We're on! @MsLizzyBell and @richpphillips talking about redesigning Ofsted registration @SDinGov pic.twitter.com/DjvcoVKtzN
@InformedTweet Countdown to @MsLizzyBell and @richpphillips talking this afternoon @SDinGov excited! pic.twitter.com/udWF96CEP4
@InformedTweet Informed Solutions' colleague Ryland Karlovich sharing expertise and experience at the AGI Scotland Conference toda… https://t.co/WS5SniQBHK
@InformedTweet At the @SDinGov conference in beautiful (but rainy) Edinburgh today. Lots of familiar faces, innovative talks and pictures of post-its :)
@InformedTweet The power of learning together in autonomous, self-directed Communities of Practice is awesome and now firmly part… https://t.co/burALMWg1O
@InformedTweet Great engagement by colleagues Sara and Annabel leading session at @TauheedulGirls Student Leadership Conference. F… https://t.co/kD939BLPKe
@InformedTweet Excellent article and great insights into what makes Informed Solutions tick by Group CEO @ElizabethTVega as well… https://t.co/mmaQEiqJpu
@InformedTweet Great engagement by colleagues Sara and Annabel leading session at @TauheedulGirls Student Leadership Conference.… https://t.co/cCrPcR7shT
@InformedTweet Delighted Sara and Annabel could support your Leadership Conference and meet your students. Paying it forward is -… https://t.co/mNnydPt2DC
@InformedTweet Surrounded by inspiration at the @TauheedulGirls Student Leadership Conference today. Looking forward to the day, w… https://t.co/vlbiQAgVRt
@InformedTweet Bootcamp for recent graduate recruits now concluded and so it's on to project work to apply the new insights and sk… https://t.co/lcXFnDyI2X
@InformedTweet and the Award goes to,,....,,,? Proud sponsors of the Greater Manchester Business Awards, Informed Solutions' Dave… https://t.co/n1VzwYvnAl
@InformedTweet Young, female and new to the IT sector – how does THAT work? Authentic reflections from colleague Helen Craven, sta… https://t.co/pk5HMnoAOJ
@InformedTweet Reflections on the fabulous Women in IT Awards Dinner – great female role models inspiring other women & huge thank… https://t.co/B85Jz5I2nr
@InformedTweet Amazing to know that we are part of inspiring the future #WomeninITAwards pic.twitter.com/sMuLKSp0cf
@InformedTweet Ready and raring for #WomeninITAwards, good luck to all the nominees pic.twitter.com/XeOcLWu1Ad
@InformedTweet Wintry conditions on the roads for the latest Client Satisfaction Review visit and/but ultra-cool when the client s… https://t.co/hM1DMcH2qm

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