Healthcare Digital, Data, and AI solutions

Informed Solutions is a trusted and proven provider of Digital, Data, and AI solutions for healthcare.

We specialise in preparing, managing, and analysing complex patient data, integrating healthcare systems via interoperability standards and delivering connected digital services, enabling the workforce to prioritise patient care.

Putting patients and clinicians at the heart of digital service design, we use a collaborative and ethical approach to AI and machine learning to predict and prevent illness and disease.

United Kingdom Health Security Agency (UKHSA)

The UKHSA is responsible for protecting every member of every community from the impact of infectious diseases, chemical, biological, radiological, and nuclear incidents, and other health threats.

Informed Solutions provides strategic advice and specialist resources to support the development of the Agency’s digital maturity in transition from a pandemic response to an enduring and extensive health protection service.

Medicines and Healthcare Products Regulatory Authority (MHRA)

AI Readiness/ Rapid Prototyping

Each year the MHRA receives around 1,000 clinical trial applications for investigational medicinal products (IMPs). Many applications require amendments due to Grounds for Non-Acceptance (GNA).

A six-week AI readiness review and proof of concept produced a robust, evidence-based roadmap for using AI in clinical trials. This allowed the MHRA to provide an accelerated, streamlined response to clinical trial applications, develop in-house AI awareness and capability, and improve customer experience and efficiency.

The readiness review identified initial savings of 180 FTE days per year in the Clinical Trials Authorisation (CTA) process through ethical, secure adoption of AI and data science techniques.

Claire Harrison, Chief Digital and Technology Officer, MHRA

“We’ve been incredibly impressed with the work and the value that’s already been delivered in such a short timeframe. By combining Data Science expertise with a user-centric approach and an absolute focus on business benefits, the Informed team has built a really effective and collaborative relationship with experts from our Clinical Trials, Digital and Engineering teams. The work has helped us understand the ‘art of the possible’ and built trust and enthusiasm for a transformational solution. Whilst so many AI Proofs of Concept never transition into live operations, Informed’s approach has identified and tackled blockers up front, giving us a clear path to live and confidence in the benefits that can be achieved.”

A nurse visits an elderly woman in her home. The elderly woman is happily sitting on a chair at her dressing table.

Medicines and Healthcare Products Regulatory Authority (MHRA)

Yellow Card Programme

Developing and optimising digital services for citizens to report suspected side effects of medicines, vaccines, e-cigarettes, medical device incidents, defective or falsified (fake) products to ensure safe and effective use.

NHS England - Learning from Patient Safety Events (LFPSE)

Informed Solutions worked alongside NHS England and NHS Improvement (NHSEI) to deliver the LFPSE digital service that uses data analytics and artificial intelligence (AI) to support better learning from patient safety incidents.

The service manages over 2m incidents per year, integrates data from 8,000 NHS health and social care providers and connects to hundreds of local risk management systems, and has added an equivalent 400 expert person hours to patient safety data analysis efforts.

A woman talking to an on call nurse who has come to visit her at home, they are both sitting at the dining table in the kitchen. The nurse is talking to the patient and using a digital tablet as an aid.

Care Quality Commission (CQC)

Critical digital service designed to transform how health and social care providers register and are vetted to provide front-line patient services.

It delivers an outstanding online experience rated as excellent by 90% of users.

Department of Health and Social Care (DHSC) & NHS England (NHSE)

Improving Adult Social Care Through Better Use of Data

Discovery work to better understand opportunities for improving the collection and sharing of data across the complex Adult Social Care sector.

Extensive user research, data flow mapping and analysis of current pain points identified novel opportunities for transforming how adult social care data is collated, shared, and used across the sector, reducing the burden on care providers, and driving the ongoing improvement of the quality of care available.