Informed Solutions and REDtone announce a strategic partnership to offer world class digital transformation solutions to enterprise-sized public and private sector organisations operating in Malaysia’s strong and growing economy.

Informed Solutions’ multi Queen’s Award for Innovation-winning digital transformation, digital platforms and solutions serve a variety of sectors, including Government, Healthcare, Policing and Civil Defence, Environment and Sustainable Land Management and Transport in the UK and Australia.

Critical to Malaysia’s adoption of digital technology is the infrastructure on which digital services can be developed and used. As Malaysia’s leading provider of integrated telecommunications and digital infrastructure services, the partnership allows REDtone to offer world class digital transformation platforms and solutions that will help make the Malaysia a safer, greener, healthier, and smarter place to live and work.

The partnership is announced as Informed Solutions’ digital services are recognised by the World Information Technology Services Alliance (WITSA) in Sarawak as winners of the 2023 global award for sustainable growth and the runner-up award for innovation in healthcare.

Informed Solutions’ platforms and solutions accelerate and de-risk digital business change. They include:

  • InformedENGAGE© – A Queen’s Award-winning digital experience platform designed specifically for complex transactions.
  • InformedINSIGHT© – A WITSA award-winning open-standards-based data integration and analytics platform that turns AI-enabled data science into real-world, data-driven decision support.
  • InformedDECISION© – A first of its kind Artificial Intelligence (AI) AND Natural Language Processing (NLP) platform that allows organisations to make better, faster, more informed decisions.
  • InformedTRANSFORM© – A Queen’s Award-winning service that accelerates and de-risks digital business change.

The partnership is underpinned by strong innovation, governance, and technical capabilities, which will aid the efficient and effective implementation of digital operating models in business-critical and complex operational situations.

REDtone’s CEO, Lau Bik Soon sees the potential in a partnership which will allow it to better serve and make a positive impact on the community and organizations by delivering reliable and cost-effective digital infrastructure and world class digital solutions:

“REDtone continues to deliver on its mission by supporting Malaysian government’s efforts to provide mobile and internet access to communities across Malaysia. Our partnership with Informed Solutions now allows us to build world class digital solutions on top of our existing world class infrastructure, accelerating Malaysia’s journey to becoming a nation of real digital significance that is able to serve, protect, and make resilient its economy, its citizens lives and livelihoods, and more effectively manage and protect its land and environment.”

Fabian Bigar, CEO of MyDIGITAL comments: “The successful digital development of the Malaysian economy will rely on local innovators and service providers collaborating with organisations that are able to share world class innovation and digital service implementation expertise, whilst up skilling local workforces so that Malaysia’s digital development is sustainable. This partnership is a great example of mutual benefit to both organisations and the communities they serve.”

Informed Solutions UK CEO, Seth Finegan, comments: “We are excited to partner with REDtone. As Malaysia’s premier integrated telecommunications and digital infrastructure provider, it has the potential to connect all communities in Malaysia. Our partnership will now allow us to offer world class digital services to these communities, opening-up opportunities for sustainable growth and development. From working with REDtone over the past year, we believe that our tech for good culture and values are aligned and that our world class digital platforms and solutions are a great match for REDtone’s world class connectivity and infrastructure capabilities.”